Refund and Returns Policy for Bin Naseem

At Bin Naseem, we are committed to delivering top-quality products and exceptional customer service. Please review our updated exchange and refund policy below:

Exchange Policy

You may exchange your products within 7 days of purchase if:

• The item(s) is faulty, damaged, or defective upon arrival.
• The item(s) does not match the original specifications or is different from what was ordered.

How to Request an Exchange

To request an exchange, please:

• Contact us within 3 days of receiving your order by email raheel2550@gmail.com
• Provide clear photographic evidence of the damaged or incorrect item within 14 days of purchase to process your exchange request.

Important Notes:

• Exchanges will not be processed after the specified period.
• Items damaged due to wear and tear or misuse are not eligible for exchange.

Refund Policy

Refunds are available only in the following cases:

• The product received is damaged.
• The item is not the same as what was ordered, and a replacement cannot be provided.

Refund Process

• Shipping and handling fees are non-refundable.
• Refunds will be processed within 7-10 working days.

For further assistance or inquiries, please don’t hesitate to reach out to our customer support team.